Question 1

Where are the store locations ?

Accepted Answer

Our locations are as followed:
 
Soho
65 Spring Street, New York, N.Y. 10012
Midtown
875 7th Ave, New York, N.Y. 10019

Question 2

How long before my glasses are ready?

Accepted Answer

All glass order shipments depends on customization. On average, it will take 7 - 10 business days for order arrival.

Question 3

What are shipping costs?

Accepted Answer

shipping within US $5, order over $100 free shipping; shipping outside of the Untied States $30, order over $200 free shipping.

Question 4

How do i submit my prescription ?

Accepted Answer

Upload a picture of your prescription
Submit your Doctors information and we will contact them
Test to customer service +1  3473495985
Need to chat with an Optician? Email Customerservice@cleonicci.net

Question 5

How can i recieve an itemized receipt for insurance reimbursement ?

Accepted Answer

Send a request to our Optician at customerservice@cleonicci.net

Question 6

What is a PD ?

Accepted Answer

The PD measurement is the distance in millimeters between your pupils. This is a required measurement to help us center the lenses to your eyes.

Question 7

Eyewear Lingo ?

Accepted Answer

EYEGLASS LENS
Polycarbonate lenses
Lightweight, scratch resistant and impact resistant
100% UV protection
High Index Lenses
Thinner lenses for stronger prescriptions
Scratch Resistant
Glare resistant lenses included
SUNGLASS LENS
Polarized Lenses
Reduces Glare
Enhances visual clarity and comfort
Best lenses for driving, sports and reducing snow blindness
UV Protection
Tinted Lenses
UV protection
Reduces Sun brightness
Scratch Resistant
Light Responsive Lenses
Responds to UV light to go from light to dark
Provides 100% UV Protection
Available in several different colors

Question 8

How do i clean my lenses ?

Accepted Answer

Wash with warm water and soap, Dry with a lint free cloth.

Question 9

Do you offer installment payments ?

Accepted Answer

Yes we do!  You have installment option when you check out

CLEO NICCI

The Most Unique Eyewear

FAQ

Frequently asked questions

Where are the store locations ?

How long before my glasses are ready?

What are shipping costs?

How do i submit my prescription ?

How can i recieve an itemized receipt for insurance reimbursement ?

What is a PD ?

Eyewear Lingo ?

How do i clean my lenses ?

Do you offer installment payments ?

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